Who we are
This Privacy Policy explains how Purebred Peptides (“we”, “us”) handles personal information collected through this website. For privacy requests, contact [email protected].
Information we collect
- Order and account details: name, email, phone number, billing and shipping address, order history and account login.
- Payment information: processed by our third-party payment providers. We do not store full card numbers.
- Messages: information you send through our contact form or by email, such as your order number and the content of your message.
- Technical data: IP address, browser type, device information, pages viewed and cookie data.
How we use your information
- To process, fulfill, ship and track your orders.
- To manage your account and provide customer support.
- To send order and service updates, and marketing emails only where you have agreed to receive them.
- To prevent fraud, enforce our research-use policies and keep the website secure.
- To improve the website and comply with legal obligations.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us run the store, such as payment processors, shipping carriers, hosting, email and analytics providers, and only as needed for them to perform their services. We may also disclose information where required by law or to protect our rights.
Cookies
We use cookies to keep your cart and login working, remember preferences, and understand how the website is used. You can control cookies in your browser settings, but some features, such as the cart and checkout, may not work without them.
Data retention
We keep order records for as long as needed to fulfill orders and meet legal, tax and accounting requirements. Other information is kept only as long as it is useful for the purposes above.
Security
We use reasonable administrative and technical safeguards, including encrypted checkout, to protect your information. No system is completely secure, so we cannot guarantee absolute security.
Your choices and rights
- You can review and update your account details at any time in My Account.
- You can unsubscribe from marketing emails using the link in any email.
- You can ask us to access, correct or delete your personal information, subject to legal record-keeping requirements.
- Depending on where you live, you may have additional rights under local privacy laws.
Children
This website is not intended for anyone under 21, and we do not knowingly collect information from minors.
Changes to this policy
We may update this policy from time to time. Changes will be posted here with a new “Last updated” date.
Contact
Privacy questions or requests: [email protected] or our Contact page.
All products are sold strictly for in vitro laboratory research use only. Not for human or veterinary use.